Work

Selected case studies on product, AI, and design systems

Long-form write-ups on projects I've led — what worked, what didn't, and what I changed my mind about. Each case study sits behind its own page with the full story, plus the tools, citations, and links that shaped it.

Designing Embedded AI Experiences Inside ChatGPT and Claude cover
TurboTax

Designing Embedded AI Experiences Inside ChatGPT and Claude

What I learned leading design for TurboTax's embedded AI experiences

Intuit Agent Chat cover
Intuit

Intuit Agent Chat

Designing and shipping Intuit's official conversational AI platform from 0 → 1

Augmenta AI Construction Platform cover
Augmenta

Augmenta AI Construction Platform

Turning automation into usability — the redesign behind 42% faster outcomes

Career Profile Vision cover
Meta

Career Profile Vision

Reimagining Meta's candidate experience platform as a scalable, personalized recruiting ecosystem

Offer Creation Flow cover
Meta

Offer Creation Flow

Improving the velocity between hire decision and offer extension at recruiting scale

Building robr0 DS — a one-person design system, end to end cover
Personal

Building robr0 DS — a one-person design system, end to end

Why I built a personal design system and the AI-augmented pipeline behind this site

CIBC FirstCaribbean — Banking Platform cover
CIBC

CIBC FirstCaribbean — Banking Platform

Designing for multi-country, multi-currency international banking at Devbridge