Work

Selected case studies on product, AI, and design systems

Long-form write-ups on projects I've led: what worked, what didn't, and what I changed my mind about. Each case study sits behind its own page with the full story, plus the tools, citations, and links that shaped it.

A Claude conversation where TurboTax returns a 2025 tax year checklist, with a drop zone for documents and the wage and investment forms already gathered.
TurboTax

TurboTax, embedded in ChatGPT and Claude

Leading design for a Webby-winning tax experience that runs natively inside two AI platforms: from December MVP to full launch in one tax season.

Intuit's assistant open full screen, offering starter prompts about cash flow, bottlenecks and growth above an ask-anything composer.
Intuit

Intuit Agent Chat platform

Designing and shipping Intuit's official conversational AI platform from 0 → 1

Augmenta's coordination model viewer, with a routed pipework solution traced in green through a wireframe building model.
Augmenta

Augmenta Construction Platform

Turning automation into usability: the redesign behind 42% faster outcomes

Meta's candidate offer summary, listing role details beside a total compensation figure broken into salary, bonus, equity and sign-on.
Meta

Career Profile vision

Turning the maze of tools Meta candidates face into one guided, personal path through interviews, offers, and onboarding

Meta's recruiter offer draft, with a candidate's profile and engagement history beside a calculator comparing standard, maximum and proposed compensation.
Meta

Offer Creation Flow

Improving the velocity between hire decision and offer extension at recruiting scale

This site's playground, with theme controls for action colour, corner radius and typeface down the left of a live chat preview.
Personal

Building robr0 DS: the rules that hold

Six months building a design system where breaking a rule fails the build

CIBC FirstCaribbean: banking platform cover
CIBC

CIBC FirstCaribbean: banking platform

Designing for multi-country, multi-currency international banking at Devbridge